Privacy Policy

Radweber (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any manner.

By accessing or using our website or services, you consent to the data collection and practices described in this policy. If you do not agree, please refrain from using our services.

1. Scope of This Privacy Policy

This policy applies to:
1. Visitors to our website
2. Clients using our cybersecurity, IT consulting, web development, and technology solutions
3. Business partners, affiliates, and third-party vendors engaged with us
4. Any individual interacting with Radweber’s services.

2. Information We Collect

Radweber collects various types of information to provide and improve our services. The information we gather may include:

2.1 Personal Information
We may collect personally identifiable information such as:
1. Full name, email address, phone number, and mailing address.
2. Company name, job title, and business details (for enterprise solutions).
3. Login credentials and account details.
4. Any information provided when contacting us for support or inquiries.

2.2 Automatically Collected Information
When you interact with our website or services, we may automatically collect certain data, including:
1. Device Information: IP address, browser type, operating system, and device identifiers.
2. Usage Data: Pages visited, time spent on our site, links clicked, and interactions with our services.
3. Cookies and Tracking Technologies: Small data files stored on your device to enhance user experience and gather analytics.

2.3 Payment Information
For transactions, we may collect billing details such as credit/debit card information, but we do not store sensitive payment data. Secure third-party payment processors handle transactions in compliance with financial security regulations.

2.4 Sensitive Personal Data
Radweber does not collect or process sensitive data such as racial or ethnic origin, religious beliefs, genetic or biometric data, or health records unless legally required.

3. How We Use Your Information

We use collected information for the following purposes:
1. Service Provision: To deliver, maintain, and improve our cybersecurity, IT, and web services.
2. Security & Compliance: To protect systems, prevent fraud, and comply with legal regulations.
3. Communication: To send updates, respond to inquiries, and provide customer support.
4. User Experience: To personalize interactions and optimize performance.
5. Marketing & Advertising: To inform users about new services, promotions, and security insights.

We do not sell or rent personal data.

4. Legal Basis for Processing (For GDPR Compliance)

For users in the EU/EEA, we process personal data based on:
1. Consent: When you opt-in to receive communications.
2. Contractual Obligation: When data is necessary for service fulfillment.
3. Legitimate Interests: For security, analytics, or business operations.
4. Legal Compliance: When required to meet regulatory obligations.

5. How We Share Your Information

Radweber does not sell or trade personal data. However, we may share data in the following circumstances:
1. With Service Providers: Trusted third parties (e.g., cloud hosting, payment processors, analytics providers) under strict confidentiality agreements.
2. With Business Partners Companies collaborating with us for joint offerings.
3. For Legal & Security Purposes: When required by law, to prevent fraud, or protect Radweber’s rights.
4. For Business Transactions: In the case of mergers, acquisitions, or asset transfers, user data may be shared with relevant parties.

All shared data is handled securely.

6. Data Security Measures

We implement robust security measures to protect user information:
1. Encryption: All sensitive data is encrypted using industry standards.
2. Access Controls: Restricted access to authorized personnel only.
3. Security Monitoring: 24/7 monitoring to detect unauthorized activities.
4. Regular Audits: Compliance checks and vulnerability assessments.

Despite stringent measures, no system is 100% secure. Users are advised to use strong passwords and report suspicious activity.

7. Data Retention Policy

Radweber retains personal data for as long as necessary for operational, legal, and security reasons. The retention period depends on:
1. Account Activity: Data is retained while accounts are active.
2. Regulatory Compliance: Some data may be stored longer to comply with laws.
3. Business Necessity: Logs and analytics may be retained for system improvements.

Upon request, we can delete or anonymize personal data unless legally restricted.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:
1. Access & Portability: Request copies of your data.
2. Correction: Update inaccurate information.
3. Erasure: Request deletion of personal data.
4. Objection & Restriction: Limit how we process your data.
5. Withdraw Consent: Unsubscribe from marketing communications.

For requests, email privacy@radweber.com . We will respond within legal timeframes.

Upon request, we can delete or anonymize personal data unless legally restricted.

9. Cookies and Tracking Technologies

Radweber uses cookies and tracking tools for analytics, performance, and marketing. Users can manage preferences via browser settings or opt-out of targeted ads.

10. Children’s Privacy

Radweber does not knowingly collect personal data from children under 13. If a child has provided data without parental consent, contact us for removal.

11. International Data Transfers

For users outside India, personal data may be transferred to and processed in India, where Radweber operates. We ensure adequate safeguards for compliance with international privacy laws.

12. Changes to This Privacy Policy

Radweber may update this policy periodically. Any changes will be posted with the "Last Updated" date. Significant changes may be communicated via email or website notifications.

13. Contact Us

For questions, concerns, or data requests, contact us:

📧 Email: privacy@radweber.com

📍 Address (HQ): 2nd Floor, Thomas Niwas, Near Ravi Dass Gurudwara, Bahudinpur, Jalandhar, Punjab, India - 144106.

By continuing to use Radweber’s services, you acknowledge and agree to this Privacy Policy.

At Radweber, safeguarding your privacy is our top priority. We are committed to maintaining transparency, security, and compliance in handling your personal data. Our policies align with global standards, including GDPR, CCPA, ISO 27001, HIPAA, and SOC 2 ensuring that your information remains protected at all times.

We implement strict access controls, data encryption, and AI-powered threat monitoring to prevent unauthorized access and mitigate risks. Our commitment to data minimization, purpose limitation, and user consent ensures that your information is only collected, stored, and used in accordance with legal and ethical standards.

As technology evolves, we continuously refine our policies to stay ahead of emerging threats. We encourage you to review this Privacy Policy regularly and contact us for any concerns regarding your data. Your trust is our responsibility, and we remain dedicated to providing a secure digital experience.

For any inquiries or requests, reach out to us at privacy@radweber.com.